Contactless Pick-Up & Delivery

During times like these, we must all adapt to new thinking, and ways of doing things.

Our caring staff have all been at home caring for their own families since March 11th.  We have been isolating ourselves here on the farm since March 12th. All of our extended Stems Flower Farm family, we are happy to report, are in great health.   

We have adopted the prescribed cleanliness protocols offered by Public Health Canada when handling and processing your order.  

We now offer a contactless pick-up option here at Stems Flower Farm.  When you select the “pick-up at Stems in Cookstown” option shortly after checkout, you will receive a link to book a pick-up slot.  We are spacing the pick-ups 30 mins apart and insist you arrive at, or very close to, your scheduled time. All your specific details will arrive in an email shortly after your purchase.  

For our Canada Post shipped services, we have already worked out contactless pick up with our Letter Carrier at CP.  Canada Post has assured us that, “The World Health Organization (WHO) and Public Health Agency of Canada (PHAC) have assured us it is safe to handle mail…”.  “According to the PHAC, there is no known risk of coronaviruses entering Canada on parcels or packages. In general, because of poor survivability of coronaviruses on surfaces, there is a low risk of spread from products or packaging shipped over a period of days or weeks. Currently, there is no evidence of COVID-19 being transmitted by imported goods or packages.”  

We follow the PHAC and WHO daily for any changes and updates.  The safety of our family and yours is of utmost importance to us at this time.  

Be well friends,
Heidi & Kevin